|
Symptoms |
Reason Caused |
Solution |
|
Can¡¦t
turn IRD power on |
Remote controller failure |
Replace battery or change a new remote controller,
otherwise, use
Manual way to control your IRD. |
|
Does any lamp light-up on front panel? |
IRD temporary failed. |
Make sure that there is electricity on wall-outlet and IRD had
plug into wall-outlet properly. If still dead, pls
change a new IRD.
|
|
Suddenly shut off automatically |
Power button stocked or electric power unstable. |
Tick-off the stocking object¡K
Change to another wall outlet.. |
|
Black Screen. |
TV is not yet turn-on, or TV did not switch to A/V
mode. |
Turn TV power on, and set the TV to A/V mode.
|
|
¡¨No
Signal¡¨
or
¡§Signal
low¡¨
message appear |
Antenna dish or LNB was not properly aligned. or cable
connector lousy. |
Re-adjust dish alignment, check LNB angle, check the
cable connector if it corrupted, otherwise tighten it. |
|
No TV Channel found. Or signal low . |
IRD receiving parameters did not properly set. |
Smart Card not Found¡¨
or
¡§pls
in |
|
.No Signal. |
Dish antenna signal did not come into IRD. |
Antenna cable shall be connecting on the ¡§LNB IN¡¨ connector. |
|
TV audio is OK but no video, or reversed. |
Video/audio cable failed or not proper connected.
|
Change a new pair of A/V cable. Re-connect A/V cable
tightly |
|
TV video is OK but no sound, or reversed. |
You are tuning on a radio channel. |
It¡¦s absolutely normal. |
|
Picture frozen, no respond while press button of front
panel |
IRD temporary failed.
|
Un-plug power cord from wall outlet, after 10 seconds,
re-plug into wall outlet again. Re-start your IRD.
|
|
TV video is OK but no sound, or reversed. |
.A/V cable failed or loss. |
Change a new pair of A/V cable . |
|
Muting button pressed¡K |
.
Release Muting setting. |
|
Audio volume setting to the lowest. |
Set the audio volume properly. |
|
IRD temporary failed. |
Un-plug power cord from wall outlet, after 10 seconds,
re-plug into wall outlet again. Re-start your IRD |
|
¡§SmartCard
Initializing¡¨ |
IRD can not find Smart Card. |
Smartcard upside down
Smartcard wrong direction inserted.
Smartcard dead.(burn-out).
IRD temporary failed |
|
¡¨
Not Authorized
¡¨ |
Smartcard over-due or Smartcard not yet authorized.
Or it¡¦s
not our DBS TV that you are watching on. |
Contact our distributor or local agent; otherwise call
our service hotline which printed on smart card.
¡K |
|
.¡§Smart
Card not Found¡¨
or
¡§pls
inserts Smart Card¡¨. |
IRD can not find Smart Card. |
Smartcard upside down
Smartcard wrong direction inserted.
. |
